Product Care Instructions


 

Jewellery:

All of our Eloïse Panetta products are fragile and delicate in nature.  You should always wear your item with absolute love and care.

| 925 Sterling silver |

Sterling silver is naturally prone to tarnishing. Please don't consider this a fault. With some love and care, you can gently polish your silver piece and restore its beauty. 

Please follow these simple steps to ensure your piece is well loved and cared for:

  • Please protect your piece from beauty sprays such as: perfumes, moisturisers, body spray, hairspray

  • Avoid touching your piece with oily/dirty fingertips

  • Please remove your piece before showering, swimming, exercising and washing your hands. Exposing silver jewellery to water or respiration will quickly tarnish the surface.

  • Polish your piece gently and carefully when it needs it. Use a sterling silver polishing cloth or gently polish the surface with a soft bristle tooth brush.

  • Store your piece in its protective linen pouch and acid-free tissue paper

| 18ct Gold plating |

All of our gold plated pieces have been 18ct gold plated over 925 sterling silver. This is to ensure the highest material quality is achieved. Gold plating over sterling silver is naturally prone to tarnishing and wearing off over time. Please don't consider this a fault. Please avoid using any beauty products when wearing your gold plated jewellery. Some beauty products may have a negative reaction with gold plated jewellery which will result in changes to the colour or texture of your piece over time. Always ensure your beauty products are completely dry and removed from your hands before you wear or touch your plated piece. 

Please follow these simple steps to ensure your piece is well loved and cared for:

  • Please protect your piece from beauty sprays such as: perfumes, moisturisers, body spray, hairspray

  • Avoid touching your piece with oily/dirty fingertips

  • Please remove your piece before showering, swimming, exercising and washing your hands. Exposing plated jewellery to water or perspiration will cause the thin layer of gold to disintegrate and wear off.

  • Always clean you piece after wearing it with a soft cotton ball or jewellery cloth

  • Store your piece in its protective linen pouch and acid-free tissue paper

 


Clothing:

| Silk |

Silk is extremely fragile and delicate in nature. Please ensure when you wear you beautiful silk piece that you are wearing it with absolute love and care. 

Please follow these simple steps to ensure your piece is well loved and cared for:

  • Only trust a specialist dry cleaner to clean your silk piece

  • Be careful of sharp or rigid surfaces that may catch or snag your silk piece

  • Always store your silk piece in its protective linen pouch to ensure longevity